All our blooms are seasonally picked and locally sourced. We only use the freshest, seasonal flowers to create our gorgeous daily bunches and the colours and/or flowers may not be reflective of the image.
If you wish to specify a colour preference or type of flower for your blooms, please kindly outline this in our section labeled ‘Order Notes’ on the order page. Every effort will be made to accommodate your requests, however this will always be based on the availability of the day. If you have completed your order without indicating a colour or type preference, you will simply receive the florist’s choice from our beautiful daily selection.
If you are unhappy with the quality of the flowers in an arrangement, you must contact us within 24 hours of delivery. Several factors can affect flower quality after they have been placed in someone’s home. These include, but are not limited to: temperature and sun exposure, proximity to ripening fruit, general care and water quality. These factors are out of our control. After 24 hours has passed we are unable to tell if any of these additional factors have affected flower quality and are therefore unable to provide refunds or replacements.
Once you have contacted us regarding flower quality, we may ask for photographs of your flowers and will assess whether or not a replacement bunch or refund is necessary.
Customers and recipients should pay close and careful attention to the care instructions provided with every bunch of blooms, as they are included to ensure adequate care and longevity of the arrangement.